Terms of Use - Business

Terms of Use - Business

Terms of Use - Business

Last Updated: May 24, 2025


1. INTRODUCTION

These Terms of Use ("Terms") govern the access to and use of the credit intelligence  services ("Service" or "Platform") provided by Accentity Ltd ("Provider," "we," "us," or "our") to financial institutions ("Customer," "you," or "your").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. SERVICE DESCRIPTION

2.1 Platform Overview

The Provider offers a credit intelligence SaaS platform that analyses traditional and alternative datasets to assess creditworthiness of consumers and businesses, providing predictive analytics for risk management. The Service integrates with third-party data sources and open banking partners to deliver comprehensive credit intelligence solutions tailored to the Sub-Saharan African market.

2.2 Development Status

The Platform is in active development. While core functionalities are operational, additional features, integrations, and performance improvements will be implemented on an ongoing basis. The Provider will communicate updates and enhancements through the notification mechanisms outlined in Section 13.

2.3 Service Access

The Platform is accessible via:

  • Web-based dashboard

  • REST API endpoints

3. ACCOUNT REGISTRATION AND SECURITY

3.1 Account Creation

To access the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Credentials

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • Restricting access to your account

  • All activities that occur under your account

  • You agree to notify us immediately of any unauthorised access to or use of your account.

3.3 User Management

As an account administrator, you may create user accounts for your authorised employees. You are responsible for:

  • Managing user permissions appropriately

  • Promptly deactivating accounts when employees leave or change roles

  • Ensuring all users comply with these Terms

4. SUBSCRIPTION AND PAYMENT TERMS

4.1 Subscription Plans

The Service is currently offered on a subscription basis. Details of subscription plans, including features, limitations, and pricing, are available on our website.

4.2 Payment Terms

You agree to pay all applicable fees as described in your subscription plan. Unless otherwise specified:

  • Subscription fees are billed monthly or annually in advance

  • Payment is debited on the same date every month or annually from the assigned bank account upon initial subscription

  • All fees are non-refundable except as expressly stated in these Terms

4.3 Taxes

All fees are exclusive of applicable taxes, which will be added to invoices where appropriate.

4.4 Fee Changes

We may modify our fees with 30 days' prior written notice. If you do not agree to such changes, you may terminate your subscription before the changes take effect.

5. LICENSE AND RESTRICTIONS

5.1 License Grant

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business operations.

5.2 Restrictions

You shall not:

  • License, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit the Service

  • Modify, make derivative works based upon, reverse engineer, or decompile the Service

  • Use the Service to store or transmit infringing, libellous, or otherwise unlawful material

  • Use the Service to store or transmit malicious code or viruses

  • Interfere with or disrupt the integrity or performance of the Service

  • Attempt to gain unauthorised access to the Service or its related systems or networks

  • Use the Service in a manner that exceeds usage limits or quotas

  • Use the Service for consumer credit reporting without explicit written permission

5.3 API Usage

If you access our API:

  • You must adhere to our API documentation and guidelines

  • You may not exceed API rate limits without prior authorisation

  • We may monitor and limit API usage to ensure system stability

6. DATA AND PRIVACY

6.1 Customer Data

"Customer Data" means all data or information submitted by you to the Service. You retain all rights in and to your Customer Data.

6.2 Data License

You grant us a non-exclusive license to use, copy, transmit, store, and back up your Customer Data for the purpose of:

  • Providing and improving the Service

  • Preventing or addressing technical or security issues

  • Complying with legal obligations

  • Generating anonymised, aggregated data for research and development

6.3 Data Protection

We will maintain appropriate administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of Customer Data as detailed in our current security documentation. These safeguards will be designed to prevent unauthorised access, use, alteration, or disclosure of Customer Data.

6.4 Compliance with Data Protection Laws

Both parties will comply with applicable data protection laws, including the Nigerian Data Protection Act (NDPA) 2023 and where applicable, the European Union General Data Protection Regulation (GDPR).

6.5 Data Processing Terms

Our data processing terms are incorporated into our Privacy Policy by reference.

7. THIRD-PARTY SERVICES AND DATA

7.1 Third-Party Integrations

The Service may integrate with third-party services and data providers. Such integrations are subject to the terms and conditions of those third parties.

7.2 Third-Party Data

We obtain data from various third-party sources. While we strive to ensure the accuracy and reliability of this data:

  • We do not guarantee its completeness or accuracy

  • We are not liable for any decisions you make based on third-party data

  • Use of third-party data is subject to the terms imposed by the data providers

7.3 Changes to Third-Party Services

Third-party services may change their APIs, data formats, or terms of service. We will use commercially reasonable efforts to maintain integrations, but cannot guarantee continued availability of specific third-party data or services.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Service Ownership

The Service, including its underlying technology, features, functionality, user interface, and documentation, is owned and operated by the Provider. The visual interfaces, graphics, design, compilation, information, data, code, and all other elements of the Service ("Provider Materials") are protected by intellectual property and other laws.

8.2 Feedback

If you provide feedback, ideas, or suggestions regarding the Service ("Feedback"), we will be entitled to use the Feedback without restriction or compensation to you.

8.3 Reservation of Rights

All rights not expressly granted to you are reserved by the Provider and its licensors.

9. CONFIDENTIALITY

9.1 Confidential Information

"Confidential Information" means all non-public information disclosed by one party to the other, whether oral or written, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

9.2 Protection of Confidential Information

Each party agrees to:

  • Protect the confidentiality of the other party's Confidential Information

  • Use Confidential Information solely for performing obligations under these Terms

  • Not disclose Confidential Information to any third party except as required by law or with the other party's consent

9.3 Exclusions

Confidential Information does not include information that:

Is or becomes generally known to the public without breach of any obligation

Was known to the receiving party prior to its disclosure

Is received from a third party without breach of any obligation

Is independently developed without use of the disclosing party's Confidential Information

10. WARRANTIES AND DISCLAIMERS

10.1 Provider Warranties

We warrant that:

  • We have validly entered into these Terms and have the legal power to do so

  • We will provide the Service materially in accordance with the documentation

  • We will not knowingly introduce malicious code into the Service

10.2 Customer Warranties

You warrant that:

  • You have validly entered into these Terms and have the legal power to do so

  • You have obtained all necessary rights and consents to provide Customer Data to us

  • Your use of the Service will not violate applicable laws or regulations

10.3 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

11. LIMITATION OF LIABILITY

11.1 Exclusion of Consequential and Related Damages

IN NO EVENT WILL EITHER PARTY HAVE ANY LIABILITY FOR ANY LOST PROFITS, REVENUES, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS.

11.2 Limitation of Liability

EXCEPT FOR YOUR PAYMENT OBLIGATIONS AND EITHER PARTY'S INDEMNIFICATION OBLIGATIONS, EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT.

12. INDEMNIFICATION

12.1 Provider Indemnification

We will defend you against any claim, demand, suit, or proceeding made or brought against you by a third party alleging that the Service infringes or misappropriates such third party's intellectual property rights (an "IP Claim"), and will indemnify you from any damages finally awarded against you or settlements entered into with our approval.

12.2 Customer Indemnification

You will defend us against any claim, demand, suit, or proceeding made or brought against us by a third party arising from:

  • Your breach of these Terms

  • Your violation of applicable laws

  • Customer Data that infringes or misappropriates the rights of a third party

12.3 Procedure

The indemnifying party's obligations are conditioned upon the indemnified party:

  • Promptly notifying the indemnifying party in writing of such claim

  • Giving the indemnifying party sole control of the defence and settlement of the claim

  • Providing reasonable cooperation in the defence and settlement

13. TERM AND TERMINATION

13.1 Term

These Terms commence on the date you first accept them and continue until all subscriptions have expired or been terminated.

13.2 Subscription Term

The term of each subscription shall be as specified in the applicable order form. Subscriptions will automatically renew for additional periods equal to the expiring subscription term, unless either party gives the other written notice of non-renewal at least 30 days before the end of the relevant subscription term.

13.3 Termination for Cause

Either party may terminate these Terms:

Upon 30 days' written notice to the other party of a material breach if such breach remains uncured at the expiration of such period

If the other party becomes the subject of a bankruptcy, insolvency, receivership, liquidation, assignment for the benefit of creditors, or similar proceeding

13.4 Refund or Payment upon Termination

If these Terms are terminated by you for cause, we will refund any prepaid fees covering the remainder of the term after the effective date of termination. If terminated by us for cause, you will pay any unpaid fees covering the remainder of the term.

13.5 Effect of Termination

Upon termination:

  • All rights granted to you under these Terms will immediately cease

  • You will return or destroy all copies of our Confidential Information

  • We will make Customer Data available for export for 30 days after termination

  • After 30 days, we will have no obligation to maintain or provide Customer Data

14. MODIFICATIONS TO TERMS OR SERVICE

14.1 Modifications to Terms

We may modify these Terms from time to time. We will notify you of any material changes at least 30 days in advance. If you do not agree to the modified terms, you may terminate your Service use with 30 days' written notice.

14.2 Modifications to the Service

We may modify the Service at any time, including adding or removing functionality. We will notify you of any material changes to core functionality. If such modifications materially diminish core functionality, you may terminate your Service use with 30 days' written notice.

15. BETA FEATURES

15.1 Beta Services

From time to time, we may invite you to try beta features at no additional charge. Beta features:

  • Are designated as "beta," "preview," "early access," or "evaluation"

  • Are not considered part of the Service under these Terms

  • May have limited or different support

  • May be changed or discontinued at any time without notice

  • Are provided "AS IS" without warranties of any kind

16. GENERAL PROVISIONS

16.1 Governing Law

These Terms shall be governed by the laws of England and Wales without regard to its conflict of law provisions.

16.2 Dispute Resolution

Any dispute arising out of or relating to these Terms shall be finally settled by arbitration under the Rules of Arbitration of the London Court of International Arbitration (LCIA). The arbitration shall take place in London, England, and shall be conducted in the English language. The number of arbitrators shall be one, appointed in accordance with the LCIA Rules. The decision of the arbitrator shall be final and binding upon both parties.

16.3 Notice

We may give notice by electronic mail to your nominated account administrator, by posting a notice on the Service, or by any other method we deem appropriate. You may give notice to us by email to hello@accentity.tech.

16.4 Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control.

16.5 Relationship of the Parties

These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.

16.6 No Third-Party Beneficiaries

There are no third-party beneficiaries to these Terms.

16.7 Waiver and Severability

No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. If any provision of these Terms is held by a court to be contrary to law, the provision shall be modified and interpreted so as to best accomplish the objectives of the original provision to the fullest extent permitted by law.

16.8 Assignment

Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the other party's prior written consent. However, either party may assign these Terms in its entirety, without the other party's consent, to its affiliate or in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of its assets.

16.9 Survival

The sections titled "Payment Terms," "Confidentiality," "Intellectual Property Rights," "Warranties and Disclaimers," "Limitation of Liability," "Indemnification," and "General Provisions" shall survive termination or expiration of these Terms.

16.10 Entire Agreement

These Terms, including any appendices and referenced policies, constitute the entire agreement between the parties and supersede all prior agreements, proposals, or representations, written or oral, concerning its subject matter.

Document Version: 1.0 Next Review Date: May 25, 2026

Credit reporting for underserved populations in Sub-Saharan Africa.

CONTACT US

128 City Road
London
EC1A 2NX

hello@accentity.tech

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