Last Updated: May 24, 2025
1. INTRODUCTION
These Terms of Use ("Terms") govern the access to and use of the credit intelligence services ("Service" or "Platform") provided by Accentity Ltd ("Provider," "we," "us," or "our") to financial institutions ("Customer," "you," or "your").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. SERVICE DESCRIPTION
2.1 Platform Overview
The Provider offers a credit intelligence SaaS platform that analyses traditional and alternative datasets to assess creditworthiness of consumers and businesses, providing predictive analytics for risk management. The Service integrates with third-party data sources and open banking partners to deliver comprehensive credit intelligence solutions tailored to the Sub-Saharan African market.
2.2 Development Status
The Platform is in active development. While core functionalities are operational, additional features, integrations, and performance improvements will be implemented on an ongoing basis. The Provider will communicate updates and enhancements through the notification mechanisms outlined in Section 13.
2.3 Service Access
The Platform is accessible via:
Web-based dashboard
REST API endpoints
3. ACCOUNT REGISTRATION AND SECURITY
3.1 Account Creation
To access the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Credentials
You are responsible for:
Maintaining the confidentiality of your account credentials
Restricting access to your account
All activities that occur under your account
You agree to notify us immediately of any unauthorised access to or use of your account.
3.3 User Management
As an account administrator, you may create user accounts for your authorised employees. You are responsible for:
Managing user permissions appropriately
Promptly deactivating accounts when employees leave or change roles
Ensuring all users comply with these Terms
4. SUBSCRIPTION AND PAYMENT TERMS
4.1 Subscription Plans
The Service is currently offered on a subscription basis. Details of subscription plans, including features, limitations, and pricing, are available on our website.
4.2 Payment Terms
You agree to pay all applicable fees as described in your subscription plan. Unless otherwise specified:
Subscription fees are billed monthly or annually in advance
Payment is debited on the same date every month or annually from the assigned bank account upon initial subscription
All fees are non-refundable except as expressly stated in these Terms
4.3 Taxes
All fees are exclusive of applicable taxes, which will be added to invoices where appropriate.
4.4 Fee Changes
We may modify our fees with 30 days' prior written notice. If you do not agree to such changes, you may terminate your subscription before the changes take effect.
5. LICENSE AND RESTRICTIONS
5.1 License Grant
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business operations.
5.2 Restrictions
You shall not:
License, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit the Service
Modify, make derivative works based upon, reverse engineer, or decompile the Service
Use the Service to store or transmit infringing, libellous, or otherwise unlawful material
Use the Service to store or transmit malicious code or viruses
Interfere with or disrupt the integrity or performance of the Service
Attempt to gain unauthorised access to the Service or its related systems or networks
Use the Service in a manner that exceeds usage limits or quotas
Use the Service for consumer credit reporting without explicit written permission
5.3 API Usage
If you access our API:
You must adhere to our API documentation and guidelines
You may not exceed API rate limits without prior authorisation
We may monitor and limit API usage to ensure system stability
6. DATA AND PRIVACY
6.1 Customer Data
"Customer Data" means all data or information submitted by you to the Service. You retain all rights in and to your Customer Data.
6.2 Data License
You grant us a non-exclusive license to use, copy, transmit, store, and back up your Customer Data for the purpose of:
Providing and improving the Service
Preventing or addressing technical or security issues
Complying with legal obligations
Generating anonymised, aggregated data for research and development
6.3 Data Protection
We will maintain appropriate administrative, physical, and technical safeguards to protect the security, confidentiality, and integrity of Customer Data as detailed in our current security documentation. These safeguards will be designed to prevent unauthorised access, use, alteration, or disclosure of Customer Data.
6.4 Compliance with Data Protection Laws
Both parties will comply with applicable data protection laws, including the Nigerian Data Protection Act (NDPA) 2023 and where applicable, the European Union General Data Protection Regulation (GDPR).
6.5 Data Processing Terms
Our data processing terms are incorporated into our Privacy Policy by reference.
7. THIRD-PARTY SERVICES AND DATA
7.1 Third-Party Integrations
The Service may integrate with third-party services and data providers. Such integrations are subject to the terms and conditions of those third parties.
7.2 Third-Party Data
We obtain data from various third-party sources. While we strive to ensure the accuracy and reliability of this data:
We do not guarantee its completeness or accuracy
We are not liable for any decisions you make based on third-party data
Use of third-party data is subject to the terms imposed by the data providers
7.3 Changes to Third-Party Services
Third-party services may change their APIs, data formats, or terms of service. We will use commercially reasonable efforts to maintain integrations, but cannot guarantee continued availability of specific third-party data or services.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Service Ownership
The Service, including its underlying technology, features, functionality, user interface, and documentation, is owned and operated by the Provider. The visual interfaces, graphics, design, compilation, information, data, code, and all other elements of the Service ("Provider Materials") are protected by intellectual property and other laws.
8.2 Feedback
If you provide feedback, ideas, or suggestions regarding the Service ("Feedback"), we will be entitled to use the Feedback without restriction or compensation to you.
8.3 Reservation of Rights
All rights not expressly granted to you are reserved by the Provider and its licensors.
9. CONFIDENTIALITY
9.1 Confidential Information
"Confidential Information" means all non-public information disclosed by one party to the other, whether oral or written, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
9.2 Protection of Confidential Information
Each party agrees to:
Protect the confidentiality of the other party's Confidential Information
Use Confidential Information solely for performing obligations under these Terms
Not disclose Confidential Information to any third party except as required by law or with the other party's consent
9.3 Exclusions
Confidential Information does not include information that:
Is or becomes generally known to the public without breach of any obligation
Was known to the receiving party prior to its disclosure
Is received from a third party without breach of any obligation
Is independently developed without use of the disclosing party's Confidential Information
10. WARRANTIES AND DISCLAIMERS
10.1 Provider Warranties
We warrant that:
We have validly entered into these Terms and have the legal power to do so
We will provide the Service materially in accordance with the documentation
We will not knowingly introduce malicious code into the Service
10.2 Customer Warranties
You warrant that:
You have validly entered into these Terms and have the legal power to do so
You have obtained all necessary rights and consents to provide Customer Data to us
Your use of the Service will not violate applicable laws or regulations
10.3 Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
11. LIMITATION OF LIABILITY
11.1 Exclusion of Consequential and Related Damages
IN NO EVENT WILL EITHER PARTY HAVE ANY LIABILITY FOR ANY LOST PROFITS, REVENUES, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS.
11.2 Limitation of Liability
EXCEPT FOR YOUR PAYMENT OBLIGATIONS AND EITHER PARTY'S INDEMNIFICATION OBLIGATIONS, EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT.
12. INDEMNIFICATION
12.1 Provider Indemnification
We will defend you against any claim, demand, suit, or proceeding made or brought against you by a third party alleging that the Service infringes or misappropriates such third party's intellectual property rights (an "IP Claim"), and will indemnify you from any damages finally awarded against you or settlements entered into with our approval.
12.2 Customer Indemnification
You will defend us against any claim, demand, suit, or proceeding made or brought against us by a third party arising from:
Your breach of these Terms
Your violation of applicable laws
Customer Data that infringes or misappropriates the rights of a third party
12.3 Procedure
The indemnifying party's obligations are conditioned upon the indemnified party:
Promptly notifying the indemnifying party in writing of such claim
Giving the indemnifying party sole control of the defence and settlement of the claim
Providing reasonable cooperation in the defence and settlement
13. TERM AND TERMINATION
13.1 Term
These Terms commence on the date you first accept them and continue until all subscriptions have expired or been terminated.
13.2 Subscription Term
The term of each subscription shall be as specified in the applicable order form. Subscriptions will automatically renew for additional periods equal to the expiring subscription term, unless either party gives the other written notice of non-renewal at least 30 days before the end of the relevant subscription term.
13.3 Termination for Cause
Either party may terminate these Terms:
Upon 30 days' written notice to the other party of a material breach if such breach remains uncured at the expiration of such period
If the other party becomes the subject of a bankruptcy, insolvency, receivership, liquidation, assignment for the benefit of creditors, or similar proceeding
13.4 Refund or Payment upon Termination
If these Terms are terminated by you for cause, we will refund any prepaid fees covering the remainder of the term after the effective date of termination. If terminated by us for cause, you will pay any unpaid fees covering the remainder of the term.
13.5 Effect of Termination
Upon termination:
All rights granted to you under these Terms will immediately cease
You will return or destroy all copies of our Confidential Information
We will make Customer Data available for export for 30 days after termination
After 30 days, we will have no obligation to maintain or provide Customer Data
14. MODIFICATIONS TO TERMS OR SERVICE
14.1 Modifications to Terms
We may modify these Terms from time to time. We will notify you of any material changes at least 30 days in advance. If you do not agree to the modified terms, you may terminate your Service use with 30 days' written notice.
14.2 Modifications to the Service
We may modify the Service at any time, including adding or removing functionality. We will notify you of any material changes to core functionality. If such modifications materially diminish core functionality, you may terminate your Service use with 30 days' written notice.
15. BETA FEATURES
15.1 Beta Services
From time to time, we may invite you to try beta features at no additional charge. Beta features:
Are designated as "beta," "preview," "early access," or "evaluation"
Are not considered part of the Service under these Terms
May have limited or different support
May be changed or discontinued at any time without notice
Are provided "AS IS" without warranties of any kind
16. GENERAL PROVISIONS
16.1 Governing Law
These Terms shall be governed by the laws of England and Wales without regard to its conflict of law provisions.
16.2 Dispute Resolution
Any dispute arising out of or relating to these Terms shall be finally settled by arbitration under the Rules of Arbitration of the London Court of International Arbitration (LCIA). The arbitration shall take place in London, England, and shall be conducted in the English language. The number of arbitrators shall be one, appointed in accordance with the LCIA Rules. The decision of the arbitrator shall be final and binding upon both parties.
16.3 Notice
We may give notice by electronic mail to your nominated account administrator, by posting a notice on the Service, or by any other method we deem appropriate. You may give notice to us by email to hello@accentity.tech.
16.4 Force Majeure
Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control.
16.5 Relationship of the Parties
These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.
16.6 No Third-Party Beneficiaries
There are no third-party beneficiaries to these Terms.
16.7 Waiver and Severability
No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. If any provision of these Terms is held by a court to be contrary to law, the provision shall be modified and interpreted so as to best accomplish the objectives of the original provision to the fullest extent permitted by law.
16.8 Assignment
Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the other party's prior written consent. However, either party may assign these Terms in its entirety, without the other party's consent, to its affiliate or in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of its assets.
16.9 Survival
The sections titled "Payment Terms," "Confidentiality," "Intellectual Property Rights," "Warranties and Disclaimers," "Limitation of Liability," "Indemnification," and "General Provisions" shall survive termination or expiration of these Terms.
16.10 Entire Agreement
These Terms, including any appendices and referenced policies, constitute the entire agreement between the parties and supersede all prior agreements, proposals, or representations, written or oral, concerning its subject matter.
Document Version: 1.0 Next Review Date: May 25, 2026