Cookie Policy
Last Updated: May 24, 2025
1. Introduction
This Cookie Policy explains how Accentity ("we," "us," or "our") uses cookies and similar tracking technologies on our credit intelligence platform (the "Service"). This policy should be read in conjunction with our Privacy Policy and Terms of Service.
We are committed to transparency about how we collect, use, and share information about you. This policy explains what cookies are, how we use them, your choices regarding cookies, and how to manage your cookie preferences.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website or use our services. They help us recognise your device and store information about your preferences or past actions to improve your experience.
Types of Tracking Technologies We Use:
- HTTP Cookies: Small text files stored by your browser
- Web Beacons/Pixels: Invisible images that track user behaviour
- Local Storage: Data stored directly in your browser
- Session Storage: Temporary data stored during your browsing session
- Software Development Kits (SDKs): Third-party tools integrated into our services
3. Types of Cookies We Use
We use the following types of cookies and similar technologies:
- Strictly necessary cookies. These are cookies that are required for the operation of our Website and Service. They include, for example, cookies that enable you or your Users to log into secure areas of our Website or Service.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Website and Service when they are using it. This helps us to improve the way our Website and Service works.
- Functionality cookies. These are used to recognise you and your Users when you/they return to our Website. This enables us to personalise our content for you and your Users, greet you and your Users by name and remember your/their preferences.
- Targeting cookies. These cookies record your and your Users’ visit to our Website, the pages you and your Users have visited and the links you and your Users have followed. We will use this information to make our Website and the advertising displayed on it (if any) more relevant to your and your Users’ interests. We may also share this information with third parties for this purpose.
| Tools | Purpose | Legal Basis |
|---|---|---|
| Accentity | To enable your use of Site and service, for example to allow you to log in and out of the application and to facilitate the redirect from https://accentity.tech to your company dashboard on your company’s custom subdomain. | Legitimate interest |
| Google Analytics | To collect information about how visitors use our Site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information about Google’s privacy policy, please visit https://www.google.com/intl/en/policies/ | Legitimate interest and consent |
| Twilio | We use Twilio's SMS and WhatsApp messaging services to deliver messages and communicate with customers, and SendGrid for marketing communications. The cookies enable us to authenticate messaging requests, prevent fraudulent communications, track delivery status for regulatory compliance purposes, and maintain secure communication channels with our users. For more information about Twilio’s privacy policy, please visit https://www.twilio.com/en-us/legal/privacy. | Legitimate interest and consent |
| To analyse your interest in our service and deliver relevant marketing messages to you. For more information about LinkedIn’s privacy policy, please visit https://www.linkedin.com/legal/privacy-policy | Legitimate interest and consent | |
| X | To analyse your interest in our service and deliver relevant marketing messages to you. For more information about LinkedIn’s privacy policy, please visit https://x.com/en/privacy | Legitimate interest and consent |
| To analyse your interest in our service and deliver relevant marketing messages to you. For more information about LinkedIn’s privacy policy, please visit https://www.facebook.com/privacy/policy/ | Legitimate interest and consent |
5. Your Rights and Choices
5.1 GDPR Rights (EU/UK Users) and NDPA Rights (Nigerian Users)
You have the following rights regarding cookies and personal data:
- Right to Consent: Provide or withdraw consent for non-essential cookies
- Right of Access: Request information about cookie data we hold about you
- Right to Rectification: Correct inaccurate cookie-related data
- Right to Erasure: Request deletion of your cookie data
- Right to Data Portability: Receive your cookie data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Restrict Processing: Limit how we process your cookie data
5.3 Other State Privacy Rights
Residents of other countries with comprehensive privacy laws have similar rights as outlined in applicable state legislation.
6. Managing Your Cookie Preferences
6.1 Cookie Consent Manager
We provide a cookie consent manager that allows you to:
- Accept or reject different categories of cookies
- Change your preferences at any time
- View detailed information about each cookie category
- Access this tool via the "Cookie Preferences" link in our website footer
6.2 Browser Controls
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
6.3 Mobile App Controls
For mobile applications:
- iOS: Settings > Privacy & Security > Tracking
- Android: Settings > Google > Ads > Opt out of Ads Personalisation
6.4 Third-Party Opt-Outs
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Advertising Opt-Outs: https://www.aboutads.info/choices/
- NAI Opt-Out: https://www.networkadvertising.org/choices/
7. International Transfers
Cookie data may be transferred to and processed in countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy Decisions for transfers to countries with adequate data protection
- Binding Corporate Rules where applicable
- Certification programs and codes of conduct
8. Data Security
We implement appropriate technical and organisational measures to protect cookie data, including:
- Encryption in transit and at rest
- Access controls and authentication
- Regular security assessments
- Incident response procedures
- Staff training on data protection
9. Children's Privacy
Our services are not intended for children under 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect cookie data from children. If you believe a child has provided cookie data to us, please contact us immediately.
10. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through:
- Email notification to registered users
- Prominent notice on our website
- In-app notifications
- Updated "Last Modified" date
Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Information
For questions about this Cookie Policy or to exercise your rights:
Data Protection Officer Email: hello@accentity.tech
12. Supervisory Authority Contact
You have the right to lodge a complaint with your local data protection authority:
- Nigerian Users: Nigerian Data Protection Commission - https://ndpc.gov.ng/
- UK Users: Information Commissioner's Office (ICO) - https://ico.org.uk
13. Cookie Inventory
| Cookie Name | Category | Purpose | Duration | Third Party |
|---|---|---|---|---|
| session_id | Strictly Necessary | User session management | Session | None |
| csrf_token | Strictly Necessary | Security protection | 24 hours | None |
| _ga | Analytics | Google Analytics tracking | 2 years | |
| _gid | Analytics | User session management | 24 hours | |
| preferences | Functional | User preferences storage | 1 year | None |
| twilio_session | Messaging | Twilio messaging session | 30 days | Twilio |
This inventory is updated regularly.